Job Description

SUMMARY

The Senior Regulatory Compliance Officer ensures the bank’s full adherence to applicable federal and state banking laws, regulations, and internal policies. This role leads the development, implementation, and oversight of the bank’s compliance framework, including risk assessments, monitoring programs, training, and regulatory change management. The officer serves as a strategic advisor to senior leadership and a liaison with regulators.

KEY RESPONSIBILITIES

1. Primarily responsible for the Bank’s Regulatory Compliance Program. 

Policy & Program Administration

• Lead the design and execution of the bank’s compliance risk framework
• Develop and maintain compliance policies, procedures, and manuals.
• Ensure sufficient compliance testing and on-going monitoring is performed.
• Conduct gap analyses on new and existing regulations; advise departments on mitigation strategies.
• Monitor regulatory changes and ensure timely implementation across business units.
• Manage the CRA compliance, Fair Lending, and HMDA compliance programs.
• Coordinate with internal audits and regulatory examinations; manage documentation and responses.

Training & Culture

• Design and deliver compliance training programs for staff, management, and board members.
• Promote a culture of compliance through proactive communication and engagement.

Reporting & Communication

• Prepare periodic compliance reports for senior management and board committees.
• Serve as primary contact for regulatory agencies and external auditors on compliance matters. 
• Escalate breaches and non-compliance issues per established protocols.

Strategic Leadership

• Lead or participate in compliance change management process to receive, evaluate and respond to new and changes to existing banking laws and regulatory guidelines. 
• Collaborate with legal counsel and business units to ensure compliance integration into operations.
• Lead or participate in compliance committees, working groups, and strategic initiatives.

1. Treats people with respect; keeps commitments; Inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions.
2. Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action. 
3. Follows policies and procedures; completes administrative tasks correctly and on time; supports the Bank’s goals and values; benefits the bank through outside activities.
4. Performs the position safely, without endangering the health or safety to themselves or others. Expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations, and orders issued pursuant to the OSHA Act of 1970, which are applicable to one’s own actions and conduct.

SECONDARY DUTIES

The position of Senior Regulatory Compliance Officer performs duties specific to the position and other functions as assigned.

SUPERVISORY RESPONSIBILITY

The position of Senior Regulatory Compliance Officer is responsible for the supervision of regulatory compliance support staff.

ENVIRONMENT AND PHYSICAL ACTIVITY

The employee is in a non-confined office-type setting in which he or she is free to move about at will. The position includes driving a Bank or personal owned vehicle approximately 5% of the time which includes exposure to the outside weather elements and moving mechanical parts. It may include some minor annoyances such as noise, odors, drafts, etc. 

Occasional travel may be required to other markets as needed. Occasional overnight and/or out of state travel may be expected for training.

The employee in the course of performing this position spends time writing, typing, speaking, listening, lifting (up to 25 pounds), carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling, and reaching.

The employee for this position may operate any or all of the following: telephone, cellular telephone, copy and fax machines, adding machine (calculator), scanning equipment, money counter, computer terminal, personal computer, and related printers.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MENTAL DEMANDS

The employee in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, training, multiple concurrent tasks, and constant interruptions.

MINIMUM REQUIREMENTS

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.

Education:

• Bachelor’s degree in business, finance, law or related field or equivalent work experience and/or training; or the equivalent combination of education and experience. 
• CRCM professional certification is preferred. 

Experience

• Minimum of 5 - 7 years in banking compliance, with demonstrated leadership in regulatory risk management and program development. 

Skills & Abilities

• Deep understanding of banking regulations, compliance frameworks and familiarity with CFPB, FDIC, FRB and state banking regulators.
• Proficient understanding of all consumer real estate lending regulations.
• Ability to conduct research, analyze data, draw conclusions, define problems and propose solutions. 
• Ability to manage multiple priorities and lead cross-functional teams.
• Ability to maintain confidentiality and handle sensitive information. 
• Experience with regulatory examinations and audit coordination.
• Ability to establish and maintain effective work relationships both internally and externally.
• Strong interpersonal skills evidenced in both verbal and written communications as well as excellent listening skills.
• Fundamental knowledge of general banking principles, philosophies, and operations.
• Ability to provide leadership, motivating and persuading others to address compliance risks without having actual authority over them. Proven ability to influence and educate associates at all levels.
• Proficiency in Microsoft Office Suite and compliance management systems.
• Working knowledge of FIS Horizon and FIS content management systems, preferred.
• Current Arkansas driver’s license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities.

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