Job Description

Pink Moon Bay Boutique is looking for a passionate and customer-focused Store Manager! As the ultimate leader of their store, a Store Manager is accountable for every aspect of the retail store performance, ensuring that all areas of the store are engaged, achieving key results, and that the store is delivering world-class guest experience. Store Managers are responsible for hiring and developing people. Store Managers are responsible for creating an environment and a store culture where people feel a deep sense of belonging and have the opportunity to grow. As a result, they ensure their store delivers quality guest experience in line with company values and directives (people experience, store operations, and product).

Responsibilities:

• Oversee retail store by managing staff, coordinating business activities, controlling inventory, handling operational processes and admin tasks in compliance with company guidelines and procedures.
• Conduct continuous sales assessments, while proactively developing the business, including engaging clients, accordingly to guidelines.
• Ensure customer satisfaction and manage the store, training staff to capture and input client data proficiently.
• Excellent knowledge of internal procedures and takes accountability for abiding and training on them.
• Responsible for the store inventory and having good knowledge of all product categories in store. May be asked for input/participation in seasonal buying.
• Day to day tasks operating the store while focusing on the sourcing, hiring, training and development of their team.

Qualifications:

• Bachelor’s degree preferred but not required
• Minimum of 5 years management experience in retail preferred
• Entrepreneurial mindset – Problem solver and go-getter
• Self motivated with a positive attitude
• Customer focused with strong interpersonal and communication skills
• Team player
• Ability to work varied hours and days including nights, weekends and holidays as needed

Location: Milwaukee (Historic Third Ward)

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