ServiceNow Solution Architect Job at E-Solutions, Tarrytown, NY

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  • E-Solutions
  • Tarrytown, NY

Job Description

Role: ServiceNow Solution Architect

Location: Tarrytown NY 10591 (Hybrid)

Hire Type: Fulltime

Job Description:

  • 12+ years of experience working with the ServiceNow platform in multiple roles (Architect / Developer / Business Analyst etc.)
  • Proven track record in independently managing end-to-end ServiceNow implementations for at least two application suites (ITSM / ITOM / SecOps etc.)
  • Proven track record as a platform owner / lead for mid/large ServiceNow deployments for global organizations
  • Minimum 5 years of experience in supporting ServiceNow sales; with hands on experience in with solution design, pricing, effort estimation, solution defense and drafting Statement of work .
  • Strong understanding of ServiceNow versions, features and licensing models .
  • Must have good communication and articulation skills with experience interacting with C-Suite stakeholders
  • Experienced working in an onsite – offshore model; managing offshore teams remotely.
  • Must have experience in independently driving discovery, design and ‘art of possible’ workshops with customers and can identify and map business requirements against platform capabilities.
  • Strong domain expertise in two or more of the following areas:
  • IT Service Management
  • Customer Service Management
  • Security Operations
  • Governance, Risk and Compliance

Strong working knowledge of some or all of the below ServiceNow application suites:

  • ITSM
  • ITOM
  • IRM
  • SecOps
  • ITAM

Must be ServiceNow certified

  • One or more Certified Implementation Specialist (CIS) certifications
  • CMA / CTA will be preferred

Job Tags

Full time, Remote work,

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