Job Description

Service Coordinator (Local 57) - American Fork - #114096

Date: Sep 22, 2025

Location: AMERICAN FORK, UT, US, 84003

Company: PacifiCorp

Power Your Greatness

PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability inclusion & belonging.

Responsibilities

As a Service Coordinator, you'll support Power Delivery, Transmission & Distribution operations. You'll will be the primary person responsible for assisting walk in customers. Training will include Customer Guarantees, Gatekeeping, Contracts, backup for other service coordinators, etc. Other responsibilities may include data entry, managing mail, payroll and other tasks as assigned. Will be trained to use specific Company applications as needed.

Requirements

• Three years general office or two years Administrative Assistant experience.
• Two years Customer Service experience.
• Successful in passing clerical aptitude assessment with at least a score of 80% as well as typing 45 WPM.
• High School diploma or proof of GED equivalent.
• Strong telephone and face-to-face communication skills.
• Must be detail oriented but with a demonstrated ability to multi-task.
• Proficiency in MS Word, EXCEL, Outlook and Windows 2000.
• Must possess strong problem-solving skills.

Preferences

• Have three to five years experience in a Utility Field Operations environment
• Are familiar with CSS System as well as SAP
• Have two or more years experience as a Group or Administrative Assistant
• Service Coordinator Progression Program completion.

Additional Information

Req Id: 114096
Primary Location: AMERICAN FORK, UT
Department: Power Delivery
Schedule: Full Time
Personnel Subarea: IBEW Local 57PD
Hiring Range: $31.23-$34.95

Benefits: Health care, retirement, paid time off, tuition assistance, paid short-term and long-term disability, paid bereavement leave. For more information, please visit:

Employees must be able to perform the essential functions of the position with or without an accommodation.

PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.

Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana.

Career Segment: Power Systems, Payroll, SAP, Clerical, ERP, Energy, Finance, Technology, Administrative

Compensation details: 31.23-34.95 Hourly Wage

PI1700b4ae3194-30492-38622473

Job Tags

Hourly pay, Full time, Temporary work, Work at office, Local area,

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