Job Description

Position: Managing Director

Location: Dallas, TX

Salary: $150-$185k/year + profit sharing

Schedule: Monday - Friday; 8am-5pm

Reports to: Director of Property Management

Overview: The Managing Director will be responsible for driving the growth of our third-party property management services. This senior leadership role is focused on establishing and maintaining strong relationships with prospective clients, building a robust sales pipeline, and achieving revenue goals. This role will also involve overseeing and managing the property management teams, ensuring operational excellence, and fostering a collaborative work environment that supports client success.

Key Responsibilities:

-Sales & Business Development:

• Identify, engage, and build relationships with potential clients in need of third-party property management services.
• Develop and execute a comprehensive sales strategy to attract new business and expand market share in the commercial real estate sector.
• Lead efforts to build a strong sales pipeline and convert prospects into clients, driving revenue growth and ensuring financial targets are met.
• Negotiate and close contracts with clients, ensuring competitive terms and long-term partnerships.

-Revenue Generation:

• Establish and execute a clear revenue growth strategy, including pricing strategies, upselling, and cross-selling additional services to clients.
• Monitor financial performance, track revenue growth, and ensure profitability in the delivery of property management services.
• Set and meet sales targets, providing regular performance updates to the executive team.

-Property Management Team Leadership:

• Lead, mentor, and manage property management teams to ensure high standards of service delivery, client satisfaction, and operational efficiency.
• Ensure the team has the tools, resources, and support needed to successfully manage the properties under their care, while also optimizing operational workflows.
• Develop and implement best practices and performance metrics to drive consistency, operational excellence, and continuous improvement within the team.
• Create and foster a culture of collaboration and accountability within the property management department.

-Client Relationship Management:

• Act as the main point of contact for key clients, ensuring strong relationships and maintaining high levels of client satisfaction.
• Proactively address and resolve any issues or concerns related to property management, ensuring clients' needs are met and exceeded.
• Deliver regular reports to clients on the status of their properties, financial performance, and any recommendations for improvements or investments.

-Strategic Planning & Growth:

• Collaborate with the executive team to develop long-term growth strategies for the property management business.
• Stay informed on industry trends, market conditions, and competitive landscape to identify opportunities for innovation and service enhancement.
• Contribute to the development of the firm’s strategic vision and positioning within the commercial real estate market.

-Budget & Financial Oversight:

• Develop and manage the budget for property management services, ensuring efficient resource allocation and cost control.
• Regularly review financial performance and identify opportunities for cost-saving initiatives while maintaining high-quality service delivery.

-Reporting & Analysis:

• Prepare regular performance reports for the executive team, including financial performance, key metrics, client satisfaction levels, and team performance.
• Analyze market trends and customer feedback to refine strategies and ensure the continued growth and success of the business.

-Qualifications:

• Proven experience in commercial real estate, with a strong background in property management services.
• Minimum of 7-10 years of leadership experience in business development, sales, or operations, ideally within property management or a related field.
• In-depth knowledge of the commercial real estate market, trends, and client needs.
• Strong business acumen, with a track record of successfully driving revenue growth and achieving sales targets.
• Exceptional leadership and team management skills, with experience in leading cross-functional teams.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to think strategically while maintaining focus on day-to-day operations and client satisfaction.
• Bachelor’s degree in Real Estate, Business Administration, or a related field (MBA preferred).
• Professional designations (e.g., CPM, RPA) or industry certifications are a plus.

-Compensation: Competitive salary and performance-based incentives. Benefits package includes health, dental, and retirement plans.

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