General Manager Job at Integrity Staffing Services, Inc., Newport News, VA

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  • Integrity Staffing Services, Inc.
  • Newport News, VA

Job Description

We have an exciting new opportunity for a General Manager in Newport News!

The General Manager (GM) will oversee the daily operations, growth, and strategic direction of the company. This role requires strong leadership, operational expertise, and industry knowledge to ensure safe, efficient, and profitable execution of crane, rigging, and hauling services. The GM will serve as the key point of accountability for employees, customers, vendors, and ownership, driving both operational excellence and business development.

Key Responsibilities

Operations & Safety

  • Oversee scheduling, dispatch, and field operations to ensure projects are executed on time, within budget, and safely.
  • Maintain compliance with OSHA, DOT, and industry-specific safety regulations.
  • Implement and enforce company safety programs, training, and certifications.
  • Ensure proper maintenance and utilization of equipment and fleet assets.

Quoting & Estimating

  • Prepare detailed bids, quotes, and estimates for crane, rigging, and hauling services.
  • Review job specifications, site conditions, and customer requirements to develop accurate and competitive pricing.
  • Conduct site visits and customer meetings as needed to scope work and finalize estimates.
  • Collaborate with dispatch and operations teams to confirm realistic timelines, equipment, and manpower requirements.
  • Manage follow-up on outstanding quotes and adjust estimating strategies to improve close rates and profitability.

Leadership & People Management

  • Lead, mentor, and develop office, dispatch, and field personnel.
  • Manage staffing needs including recruiting, onboarding, and retention.
  • Foster a positive, safety-first culture with accountability and teamwork.

Financial & Administrative

  • Manage P&L, budgets, and operational KPIs.
  • Negotiate vendor agreements, review contracts, and manage procurement of equipment and supplies.
  • Oversee billing, job costing, and collections to ensure accurate financial performance.
  • Provide timely reporting and updates to ownership.

Sales & Business Development

  • Build and maintain strong relationships with customers, general contractors, industrial clients, and vendors.
  • Act as the point of contact for key accounts and respond directly to customer inquiries.
  • Support growth by pursuing new business opportunities and cross-selling services.

Strategic Growth

  • Assist ownership with evaluating equipment acquisitions, market expansion, and business opportunities.
  • Develop operational systems and processes to scale the business efficiently.

Qualifications

  • 7+ years of leadership experience in crane, rigging, heavy equipment, or related construction/industrial services.
  • Strong knowledge of crane operations, DOT/FMCSA compliance, and safety standards.
  • Proven hands-on experience in quoting, estimating, and pricing crane and rigging projects.
  • Demonstrated ability to manage teams, budgets, and P&L responsibility.
  • Experience with Fleet Cost & Care software (or comparable fleet/dispatch management systems).
  • Excellent communication, negotiation, and organizational skills.
  • Ability to balance hands-on operational leadership with long-term strategic thinking.
  • Valid driver’s license; CDL a plus.
  • Certifications and Base Clearance for our area is not required but a plus

Compensation & Benefits

  • Competitive base salary with performance incentives.
  • Company vehicle allowance.
  • Health, dental, and retirement plan options.
  • Opportunities for professional growth and advancement.
  • Paid Vacation Time
  • Paid Holidays to include New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas

We are seeking a results-driven leader who is ready to take ownership of operations, drive growth, and uphold the company's reputation for safety, reliability, and service excellence. If you have hands-on experience, industry knowledge, and leadership skills to manage both people and projects, we encourage you to apply and help lead our team into the next phase of growth.

Schedule:

Monday-Friday 6am-6pm

Pay:

$90,000-$130,000 plus performance based incentives annually

Job Tags

For contractors, Work at office, Monday to Friday,

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