Executive Housekeeper Job at Hilton Garden Inn — Memphis Wolfchase Galleria, Memphis, TN

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  • Hilton Garden Inn — Memphis Wolfchase Galleria
  • Memphis, TN

Job Description

We’re hiring a housekeeping manager to provide excellent sanitation and customer service to our hotel guests. You’ll be responsible for leading the housekeeping staff, ensuring team members perform their job duties to our high standards, and keeping the housekeeping department well-stocked with cleaning supplies. Applicants should have hospitality experience, enjoy their work, and demonstrate a commitment to meeting and exceeding guest expectations. Previous experience in a supervisory role is required. If this sounds like you, apply now! Responsibilities:

  • Monitor all the daily operations of the housekeeping department, including the cleanliness of all guest rooms and public areas daily
  • Make sure all cleaning equipment is in good working condition and schedule repairs as needed
  • Hire and train housekeeping staff to perform cleaning duties and deliver customer satisfaction to our expectations
  • Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office
  • Adhere to the department budget, oversee inventory, and order cleaning supplies
Qualifications:
  • A High school diploma or GED is required
  • Applicants should be excellent leaders, detail-oriented, and demonstrate a commitment to customer service
  • 3+ years of supervisory experience in housekeeping management as an executive housekeeper, housekeeping director, or other similar position
  • At least 2+ years experience in hospitality or guest services
  • Well-versed in environmental services (EVS) including sanitation protocol and procedures, and how to use cleaning supplies and equipment
About Company: Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes.

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