Job Description

Job Title: Call Center Representative (Remote – Local to Collierville, TN)

Location: Remote (Must live in or be local to Collierville, TN)

Assignment Length: 11-Month Contract

Payrate: $26.00 an hour

Schedule: Monday–Friday, 9:30 AM – 6:00 PM

Job Description:

We are seeking an experienced Call Center Representative for an 11-month remote assignment. Candidates must reside in or near Collierville, TN. This role requires handling a high volume of inbound calls and providing support related to payroll inquiries.

Key Responsibilities:

Answer and manage 150+ inbound calls per day
Assist employees with payroll-related questions, including:
W-2 forms
Paystubs
Payroll checks
Provide accurate and professional customer service
Document calls and resolutions thoroughly
Use internal systems to research and resolve inquiries

Qualifications:

Minimum of 2+ years of call center experience (required)
Hands-on experience with ServiceNow (preferred)
Strong communication and problem-solving skills
Ability to handle high call volumes in a fast-paced environment
Reliable and professional phone presence

Technical Requirements:

Must have reliable high-speed internet
Must be able to connect modem directly to the computer (no Wi-Fi)

Equipment Requirements:

Company equipment will be provided
Candidate must be able to pick up equipment at the Collierville office site

Apply today and help drive the mission. Send your resume to daid740@kellyservices.com Or call Daisy at 562-471-7322

Job Tags

Contract work, Live in, Work at office, Local area, Remote work, Monday to Friday,

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Call Center Representative Job at Kelly, Collierville, TN

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