Position: Call Center Representative
Duration: 6 Month Contract
Location: Springdale, OH 45246
Onsite: 5 days/week
Interview Process : 1 round, on-site
Required Skills & Experience
Nice to Have Skills & Experience
Job Description
An employer in the Cincinnati, OH area is seeking Call Center Representatives to join their team. These employees will be joining their Client First Center team and are responsible for engaging with customers through a variety of service channels, which may include incoming phone calls, email, and/or online chat. These employees are to represent a local bank well by presenting a positive, professional image while meeting or exceeding customer expectations. The ideal candidate is comfortable being seated the majority of the day taking calls and looking for growth and longevity!
Essential Functions/Responsibilities:
- Answer customer inquiries relating to bank products and services. Inquires may be received via telephone calls delivered through call routing technology or through digital channels such as email, and online chat
- Recognize sales opportunities and refer clients to sales associates
- Remain current on products, services, policies, and procedures
- Resolve customer inquiries or issues with respect to any loan product offered by the banking company
- Resolve customer issues through account research and utilization of support materials and resources
- Perform customer account transaction and maintenance activities accurately
- Strive for first contact resolution of customer inquiries, transactions, and problem resolution
- Escalate customer requests requiring additional knowledge or expertise as defined by department leadership
...Title : Dental Hygienist Location: Tomball, TX 77375 Schedule: Monday-Friday: 8am-5pm Job Responsibilities: Perform... ...from beginning to end Take and document X-rays as needed Assist the doctor with treatment planning Complete accurate charting...
...advanced cybersecurity measures to protect sensitive data, systems, and networks. This role involves hands-on work with a wide range of security technologies, development and enforcement of security protocols, and proactive risk mitigation. The engineer collaborates with...
...challenging, exciting construction and maintenance projects in the industrial, power generation, and defense sectors. We are currently hiring a skilled I&C Techician. If you are a hardworking person who possesses the skills and ability to perform the job as outlined below...
...in Michigan. While nationally known as Hardcore Pawnfor our store at 8 Mile and Greenfield, we operate 4 other locations in Hazel... ...professional success, American Jewelry and Loan is a place to grow. Manager candidates : Exemplify the mission, vision, and values of...
...expert factory partners around the world. Alice Walk is run by a small team of all women led by the founder, Emily Keneally. Store Manager Position, Aspen CO The Store Manager has the primary responsibility of being a physical representation of the Alice Walk...